Refund and Returns Policy

Thank you for shopping at Instabuyj.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SPS TOOLS, 2762/22, Ground Floor, Bedanpura Gaffar Market, Karolbagh Delhi-110005

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to SPS TOOLS, accessible from https://spstool.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights
Order once confirmed will not be cancelled.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: spstoolsmachine@gmail.com
By visiting this page on our website: https://spstool.com/contact-us
By phone number: 9717177660

We will reimburse You no later than 7 business days from the day on which We receive the returned Goods.

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:

• Before unboxing the goods, a proper unboxing video must be made else no claims would be honoured.

• Goods can be returned within 7 days of delivery of the product.
• Goods must be in the original packaging.
• If any product is damaged in transit, it will not be returned. If the product is insured the in can be claimed from the insurance company.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• Goods beyond 7 days of delivery.
• Goods not in original packing.
• We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
• Proper unboxing video not made.

Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

SPS TOOLS, 2762/22, Ground Floor, Bedanpura Gaffar Market, Karolbagh Delhi-110005

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: spstoolsmachine@gmail.com
• By visiting this page on our website: www.spstool.com/contact-us
• By phone number: 9717177660